Legal & ComplianceLast Revised: July 2026

MockHero Policies & Terms

We believe in transparency and student trust. Below, you will find our official policies translated into clear, understandable agreements for your peace of mind.

Terms of use

Last Updated: July 15, 2026

Welcome to MockHero ("Platform", "we", "our", or "us"), owned and operated by PixelVeda Innovation Partnership.

These Terms of Use ("Terms") govern your access to and use of the MockHero website, mobile applications, and related services (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, please do not use the Services.

1. Eligibility

You must have the legal capacity to enter into a binding agreement under applicable law to use the Platform.

If you are under the age required by applicable law to enter into such an agreement, you may use the Platform only with the consent and supervision of a parent or legal guardian.

2. User Account

To access certain features, you may be required to create an account.

You agree to:

  • Provide accurate and complete information.

  • Keep your account information updated.

  • Maintain the confidentiality of your login credentials.

  • Notify us immediately of any unauthorized access to your account.

  • Accept responsibility for all activities conducted through your account.

We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

3. Use of the Platform

MockHero grants you a limited, non-exclusive, non-transferable, and revocable license to access and use the Platform for your personal, non-commercial educational purposes.

You agree not to:

  • Copy, reproduce, or distribute our study material without permission.

  • Share your account credentials with others.

  • Use automated tools, bots, or scripts to access the Platform.

  • Attempt to interfere with or disrupt the Platform's operation.

  • Upload malware, viruses, or harmful code.

  • Engage in cheating, impersonation, or fraudulent activities.

  • Reverse engineer, decompile, or attempt to extract the source code of the Platform, except where permitted by applicable law.

4. Educational Content

MockHero provides mock tests, practice questions, study materials, performance analytics, and other educational resources.

While we strive to ensure accuracy, we do not guarantee that:

  • All content is error-free.

  • Questions or answers are free from inaccuracies.

  • Performance on MockHero will guarantee success in any examination.

The Platform is intended to assist users in exam preparation and should not be considered an official examination authority.

5. Subscription and Payments

Certain features may require payment.

By purchasing a subscription, you agree that:

  • Prices are displayed before purchase.

  • Payments are processed through authorized third-party payment providers.

  • Applicable taxes may be added where required by law.

  • Access to paid features begins after successful payment confirmation.

Failure of a payment may result in suspension of access to premium content until payment is successfully completed.

6. Refunds and Cancellations

Refunds, cancellations, and subscription-related matters are governed by our Refund Policy, where applicable.

Unless otherwise stated in the applicable Refund Policy or required by law, subscription fees and course purchases are non-refundable.

7. Intellectual Property

All content available on MockHero, including but not limited to:

  • Questions

  • Mock Tests

  • Study Material

  • PDFs

  • Videos

  • Graphics

  • Logos

  • Designs

  • Software

  • Databases

  • Analytics

  • Trademarks

is owned by or licensed to PixelVeda Innovation Partnership and is protected by applicable intellectual property laws.

You may not copy, modify, publish, distribute, sell, sublicense, or commercially exploit any part of the Platform without our prior written consent.

8. User Content

If you submit comments, feedback, reviews, suggestions, or other content through the Platform:

  • You retain ownership of your content.

  • You grant MockHero a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, publish, and display such content for operating and improving the Services.

  • You represent that your content does not infringe the rights of any third party or violate applicable laws.

We reserve the right to remove any content that is unlawful, offensive, or violates these Terms.

9. Acceptable Use

You agree not to:

  • Violate applicable laws or regulations.

  • Infringe the intellectual property rights of others.

  • Harass, threaten, or abuse other users.

  • Use the Platform for unauthorized commercial purposes.

  • Attempt unauthorized access to our systems or data.

  • Circumvent security measures or access restrictions.

Violation of this section may result in immediate suspension or termination of your account.

10. Availability of Services

We aim to keep the Platform available at all times. However, we do not guarantee uninterrupted or error-free access.

We may temporarily suspend access for:

  • Maintenance

  • System upgrades

  • Security reasons

  • Technical issues

  • Circumstances beyond our reasonable control

11. Third-Party Services

The Platform may integrate with or link to third-party services, including payment providers, analytics tools, communication platforms, or cloud service providers.

We are not responsible for the content, policies, or practices of third-party services.

12. Limitation of Liability

To the maximum extent permitted by applicable law, PixelVeda Innovation Partnership, its partners, employees, affiliates, and service providers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to:

  • Use or inability to use the Platform.

  • Errors or inaccuracies in content.

  • Loss of data.

  • Service interruptions.

  • Unauthorized access to user accounts.

  • Third-party actions or services.

Our total liability for any claim relating to the Services shall not exceed the amount paid by you to MockHero during the twelve (12) months immediately preceding the claim.

13. Indemnification

You agree to indemnify and hold harmless PixelVeda Innovation Partnership, its partners, employees, affiliates, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

  • Your misuse of the Platform.

  • Your violation of these Terms.

  • Your violation of any applicable law.

  • Your infringement of the rights of any third party.

14. Suspension and Termination

We may suspend or terminate your account, without prior notice, if you:

  • Breach these Terms.

  • Engage in fraudulent or abusive conduct.

  • Attempt to compromise the security or integrity of the Platform.

  • Violate applicable laws.

Termination of your account does not relieve you of obligations incurred before termination.

15. Privacy

Your use of the Platform is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to the Services

We reserve the right to modify, update, discontinue, or remove any feature, content, pricing, or functionality of the Platform at any time, with or without prior notice, subject to applicable law.

17. Governing Law and Jurisdiction

These Terms shall be governed by and construed in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or the use of the Platform shall be subject to the exclusive jurisdiction of the competent courts located in the city where PixelVeda Innovation Partnership has its principal place of business, unless otherwise required by applicable law.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other policies expressly incorporated by reference, constitute the entire agreement between you and MockHero regarding your use of the Services and supersede any prior agreements or understandings relating to the same subject matter.

20. Contact Us

If you have any questions regarding these Terms of Use, please contact us:

MockHero

Owned and Operated by PixelVeda Innovation Partnership

Email: support@mockhero.in

Website: https://mockhero.in

Business Address:

PixelVeda Innovation Partnership

India

Have questions about these terms?

Our compliance team typically replies to legal inquiries within 24 hours.

Contact Support